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Please contact Customer Service or call us
toll-free +1 (800) 925-8240 Monday-Friday 9-6 PM PST.

We accept all major credit cards, PayPal and business checks. We offer bulk discounts for educators, non-profits and all orders of 25 copies or more.

TERMS OF USE

Please review the following basic terms that govern your use of and purchase of products from our Website. Please note that your use of our Website constitutes your agreement to follow and be bound by those terms (the “Agreement”).

GENERAL

We may from time to time change the terms that govern your use of our Website. Your use of our Website following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Website from time to time.

SITE CONTENT

The contents of our Website, and the Website as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our website) use by the users of our Website. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Website, or any related software.

RETURN POLICY

Refunds and exchanges are accepted on books within 30 days of receipt for items that are in salable condition and without marks, tears or damage. If there is an issue with your order, please contact Customer Service within 30 days of receipt of shipment and refunds will be issued on a case by case basis.

SECURITY

We would like you to have an enjoyable and secure shopping experience at LauraNumeroff.com; therefore, protecting your credit card information is important to us. We use the 128-bit Secure Socket Layer (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than LauraNumeroff.com and Cleverkick, the publisher of Raising a Hero.

To double-check for security, you can tell that the “http” in the web address will be replaced by “https”.

We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.